
Touch-PSSD is an editorial and collaboration-supportive system that enables companies, institutions and corporations to understand what is Service Design, why PSSD is able to do Service Design, and how to collaborate with students.
Touch-PSSD is a project developed as final thesis of the master in Product Service System Design from Politecnico di Milano: it wants to find a solution to help PSSD's students get out of the shadow.
I decided to focus on problem and needs of PSSD's students because I lived them as well.
The main uncertainty is related with the professional future: what are we able to do, to offer? Where will we end up? What does attract us more? What does the job world expect from us? Which are the realities we will be able to work with? How can we know our value?
I wanted to help next generations students not to face these questions, and have a clearer path.
You can read the whole process here
Discover
The goal of the research was collecting information about the expectations and lacks of PSSD's offer from both companies and students: understanding the skills and topics a PSSD students expect to earn during the 2 years’ master, and those that companies expect him to have once graduated.

PSSD Advisory board





Results of the research

Current available services for PSSD students
Define

Pain points and opportunities.
Develop
Touch PSSD is a system that allows students to get in touch with companies and to get awareness of the job panorama. It consists in a web platform that contains a collection of suggested activities for the companies, a space for students to find motivation and collaboration offers related with PSSD; an area related to the teachers to send direct collaboration requests to the companies.


Offering map

Stakeholders

System map

Requested team
Deliver
Explanatory video of the web platform

Web homepage. Log in and editorial contents.

Customer profile

Form detail of the selected activity
List of activities and example explanation of one of those

List of goals to add together in order to create a personalised activity

Form detail of the personalised activity
Next steps

Roadmap